Process automation for e-commerce
Process automation for e-commerce: your team is doing by hand things it should no longer be doing
Copying supplier prices, checking stock, sending orders one by one, reconciling invoices with the ERP. Tick below what you do manually and you’ll see what it costs per year. Then we’ll tell you whether it can be automated or not, without selling you smoke.
How much it costs you to do it by hand
No one decides to automate because of the technology: the decision is made when someone puts a number on the table. Mark the tasks you do by hand and that number appears.
Calculated using an internal cost of 18 €/hour —a gross salary of €20,000 comes out around there with Social Security— and a recovery of 80 % of the time, which is typical in these processes. This is an estimate for guidance, not a quote.
What is really automated
Not everything is worth it. These are the processes where the savings justify the work of automating them, ordered by what they usually return:
Supplier prices and stock
Catalog download, application of your margin rules, and synchronization to the store. This is what returns the most hours and the first thing we review.
Orders to the supplier
Each sale generates the order at the supplier without anyone copying anything. Forgotten orders and transcription errors are gone.
Invoicing with the ERP
The invoice is issued automatically in Holded, Odoo, Sage 50, Factusol or whichever one you use, with your official numbering and no gaps in the sequence.
Product listings
Descriptions, attributes and structured data generated from the supplier’s catalog, not copied from it.
Alerts when something fails
If synchronization breaks, you find out the same day by email, not when a customer complains about an out-of-stock product.
Reports you currently build by hand
Sales by supplier, real margins, products that don’t turn over. Scheduled and in your inbox.
ERPs and platforms we work with
Automation touches the store on one side and the ERP on the other. These are the ones we most often find in Spanish SMEs. If yours doesn’t appear here, that doesn’t rule anything out: if it has an API or exports data on a schedule, it can almost certainly be connected.
- Holded
- Odoo
- Sage 50
- A3ERP
- Factusol
- ContaSol
- ClassicGes 6
- Gesio
- WooCommerce
- PrestaShop
How we work: three phases, and you get something out of each one
- Measure · 3-5 days
We review what each person does, how often, and how long it takes. You get numbers, not impressions. If you already have the audit done, this phase is skipped and discounted.
- Automate · 2-6 weeks
We start with the process with the best savings/effort ratio, and we leave it working and verified before touching the next one. Never several at once: if something fails, we need to know what it was.
- Deliver · 1 week
Team training, documentation of what each automation does and what to do if it fails, and 30 days of support included.
What’s included and what isn’t
It’s written down before we start, and the same in the quote. Scope discussions are avoided by writing them down, not talking about them.
Included
- Analysis and mapping of the agreed processes
- Development and deployment of each automation
- Testing in a staging environment before touching production
- Email alerts when something fails
- Technical documentation and user manual
- Team training (2 h)
- 30 days of support after delivery
Not included
- Third-party licenses and server costs
- Store redesign or template changes
- Platform migration or ERP change
- Processes not included in the signed quote
- Hosting incidents or third-party API outages
- Maintenance after the 30 days, which is contracted separately
Price and payment method
per process · fixed quote before starting · 50% upfront
The price depends on how many references the process handles, whether the supplier or ERP has a decent API, and how many business rules need to be respected. That’s why we say “from” and not a fixed rate: we prefer to give a figure after looking at it rather than inventing one beforehand.
- Fixed quote, no open-ended hours
- 50% at the start and 50% on delivery
- If it can’t be automated, we’ll tell you and you won’t be charged
Frequently asked questions
Which ERPs do you work with?
The ones we most often see in Spanish SMEs: Holded, Odoo, Sage 50, A3ERP, Factusol, ContaSol, ClassicGes 6 and Gesio, with WooCommerce and PrestaShop as store platforms. The list is not closed: what matters is whether the ERP has an API or scheduled exports, not its name.
Is the audit needed first?
No, if you already know which process you want to get rid of. Yes, if you suspect time is being lost but don’t know where. The audit costs €450 and is deducted from the project if it’s contracted within the following 60 days.
What happens if the supplier changes its API?
The automations include alerts: if something stops working, you find out the same day, not when a customer complains. Adapting the code to a supplier change is included in the monthly maintenance plan; without that plan, it is quoted separately.
Will you work with our ERP even if it’s not on the list?
If it has an API or allows scheduled exports, almost always yes. If it’s a closed system with no data output, we’ll tell you in the first reply instead of selling it and finding out halfway through the project.
What if our process can’t be automated?
It happens. Some depend on human judgment and automating them costs more than keeping them as they are. In that case we’ll tell you and you won’t be charged for us having looked at it.
Can we start with just one process?
Yes, and that’s what we recommend. One process working and measured is more convincing than five half-finished ones.
Tell us which process is eating up your day
We reply within 48 business hours with an initial assessment. If it can’t be automated, we’ll tell you that too.