These Terms and Conditions (hereinafter, “T&C”) govern the terms of contracting the services offered on the website: www.consultoriaehero.com, owned by Consultoría EHERO SLU (hereinafter, “Consultoría EHERO”), with tax ID B72671100.

Users who contract services through www.consultoriaehero.com fully accept these T&C, being bound by them as if they were written at the time of contracting. Reading and accepting the T&C prior to contracting any service through the website shall be an essential requirement.

Consultoría EHERO reserves the right to modify the T&C at any time and without prior notice. The T&C will always be accessible from the website, so that the user may consult or print them at any time.

1. Services Offered
Consultoría EHERO offers consulting services in areas such as web design, digital marketing, business development, among others, which may be contracted through its website. Detailed information about each service, as well as its specific conditions, will always be available on the website for the user’s reference.

2. Contracting Process
The services will be contracted by completing the forms available at www.consultoriaehero.com and making payment through the available methods. Once the contracting process is completed, the user will receive a confirmation email with the details of the service contracted.

3. Prices and Payment Terms
The prices of the services will be clearly indicated on the website and may be subject to changes. The user accepts that placing the order by completing the form implies agreement with the offered price and with the general conditions in force at that time. Payments will be made exclusively in euros (€).

The accepted payment methods include credit card (Visa, MasterCard, American Express), PayPal, and bank transfer. All payments are subject to validation and authorization checks by the card issuer or payment service provider.

4. Payment Security
Consultoría EHERO guarantees that all personal and financial data provided by the user will be transmitted in a secure environment, using appropriate technical and organizational measures to ensure the protection of such data, in accordance with current legislation on personal data protection.

5. Cancellation and Refund Policy
The user may cancel the contracting of the services within a period of 14 calendar days from the date of confirmation of the contracting, provided that the service has not begun to be performed. To exercise the right of cancellation, the user must notify Consultoría EHERO by email at: info@consultoriaehero.com.

In the event of cancellation, Consultoría EHERO will refund the amount paid using the same payment method used by the user for the initial transaction, unless the user states otherwise. No penalties will apply, except when the services have already begun to be performed with the user’s prior consent.

6. Personal Data Protection
Consultoría EHERO is committed to protecting users’ privacy and to processing personal data confidentially and securely. The data will be used exclusively for managing the contracting of services and sending commercial communications, provided that the user’s explicit consent has been obtained. For more details, the user may consult our Privacy Policy.

7. Intellectual and Industrial Property
All content, including texts, graphics, images, logos, trade names, and trademarks, is the property of Consultoría EHERO or its licensors, and is protected by current intellectual and industrial property regulations. Reproduction, distribution, public communication, and transformation are prohibited without the express authorization of Consultoría EHERO.

8. Liability
Consultoría EHERO shall not be liable for damages that may arise from telephone interference or failures, disconnections in the electronic system, the presence of computer viruses, as well as any other damage or loss that may occur due to causes beyond the control of Consultoría EHERO.

9. Modifications
Consultoría EHERO reserves the right to make, without prior notice, any modifications it deems appropriate to its website, and may change, remove, or add both the content and services provided through it, as well as the way in which they appear presented or located on its portal.

10. Right of Exclusion
Consultoría EHERO reserves the right to deny or withdraw access to its portal and/or the services offered without prior notice, on its own initiative or at the request of a third party, to those users who fail to comply with these General Terms of Use and Contracting.

11. Applicable Law and Jurisdiction
The parties submit, at their choice, for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile. These General Conditions shall in all cases be governed by Spanish law.