Privacy Policy
Consultoría EHERO is aware of the importance of guaranteeing users’ right to privacy and data protection and, in this regard, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation to the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:
Data Controller:
Identity: Consultoría EHERO SLU
Tax ID: B72671100
Email: info@consultoriaehero.com
Purpose
Depending on the form completed by the User in each case, the data may be processed for the following purposes:
INFORMATION ON PERSONAL DATA PROTECTION
Through this privacy policy (the “Privacy Policy”), the processing of personal data provided by users (the “User” or the “Users”) of the Consultoría EHERO website (the “Website”) is regulated.
The purpose of the Privacy Policy is to explain how Consultoría EHERO collects, processes, and protects personal data provided through the Website, email, instant messaging, and/or customer service phone lines, so that Users can freely and voluntarily decide whether they wish to provide their personal data through the forms enabled for this purpose.
We remind you that the personal data that Consultoría EHERO collects through the Website or through different communications maintained with the User will be treated with absolute confidentiality. Consultoría EHERO undertakes to keep them secret and to ensure the duty of safeguarding them by adopting all necessary measures to prevent their alteration, loss, processing, or unauthorized access.
Once the User’s data has been received, Consultoría EHERO will use strict security procedures and functions to prevent any unauthorized access.
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
Consultoría EHERO acts as the data processor.
Identification details of Consultoría EHERO:
Identity: Consultoría EHERO SLU
Tax ID/VAT ID: B72671100
Email: info@consultoriaehero.com
WHAT ARE THE MAIN PURPOSES OF PROCESSING YOUR DATA?
Through this Website, Consultoría EHERO collects and processes your personal data for the following purposes:
TO HANDLE AND MANAGE YOUR SERVICE REQUESTS
We will use your data to handle and manage any request for web design or consulting services that you make to us, as well as for invoicing or collecting payment for the contracted service.
TO MANAGE THE SENDING OF INFORMATION AND OUR OWN COMMERCIAL PROSPECTING
We will use your data to send you commercial communications related to our web design services, digital marketing strategies, SEO, and other related services that we consider may be of interest to you by any means, automated or not (email, SMS, phone, etc.).
TO MANAGE THE SENDING OF OUR NEWSLETTER
If you have subscribed, we will use your data to send you our Newsletter with news, information, and updates about our web design, digital marketing, and other services of interest.
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis for handling and managing your requests is the existence of a contractual and/or pre-contractual relationship.
The legal basis for managing the sending of information and our own commercial prospecting is legitimate interest.
The legal basis for sending our Newsletter is your consent.
HOW LONG WILL WE KEEP YOUR DATA?
The data obtained will be kept for as long as your relationship with us is maintained, and even after it ends for the period necessary for the formulation, exercise, or defense of claims, and compliance with legal obligations, always being duly blocked. If you have not given us your consent to receive commercial offers, we will keep your data for 3 years or until you withdraw your consent.
WHO MAY BE RECIPIENTS OF THE DATA COMMUNICATION?
Third-party service providers, if necessary, to achieve the purposes described above.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Any person has the right to obtain confirmation as to whether or not Consultoría EHERO is processing personal data concerning them.
You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
You may also object to receiving our commercial offers. If you exercise the right to object to the sending of advertising, your data may be included in an advertising exclusion list.
Data subjects have the right to data portability.
Likewise, you have the right to withdraw the consent given at any time. To exercise your rights, please notify us in writing at info@consultoriaehero.com indicating your first and last name, address, accompanied by a copy of your official identification document.
We inform you of your right to file a complaint with the Supervisory Authority (AEPD).
Additional information
Minors: Children under 16 must refrain from providing us with their personal data.
Updating data: You undertake to communicate any changes to your data so that the information held by Consultoría EHERO is up to date.
Changes to the Privacy Policy
Consultoría EHERO may modify the terms and conditions of this Privacy Policy at any time. Any changes will take effect once published on the Website. Continued use of our Site implies the User’s acceptance of the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.