Premium Technical Support – EHERO Age Gate

Where reviews come from.
Reviews are written by customers and visitors to our store. After each purchase we send an email invitation to rate the product.

"Verified purchase" label.
We only show this label when we can confirm the author bought the product in this store (same email as the order).

Incentivized reviews.
We sometimes offer a discount coupon as a thank-you for leaving a review. The coupon is given regardless of whether the rating is positive or negative, and those reviews are marked with an "Incentivized review" label.

Moderation.
We review submissions before publishing only to filter out spam, offensive language, personal data, or content unrelated to the product. We do not delete or hide reviews for being negative.

Publication.
Reviews are shown sorted by date by default, and users can reorder or filter them. The average rating is calculated over all published reviews.