EHERO Woo Product Reviews – Automatic WooCommerce product reviews with photos, AI, and stars in Google

WooCommerce product reviews: genuine opinions that collect themselves and sell for you

With EHERO Woo Product Reviews, your WooCommerce product reviews come in on their own: once an order is completed, the plugin waits the number of days you choose and asks the customer for feedback by email, with five stars they can click right inside the message.

Out of the box, WooCommerce stores ratings as comments and never asks anyone for one. Hardly any shopper comes back to leave feedback, product pages stay without social proof and you have no idea how many buyers ever saw an invitation.

The plugin fixes this inside WordPress, with no external service: opinions live in your own database tables, with photos, verified purchase, rated aspects and your store’s reply, and they show up on the product page, in the shop listing and on Google through structured data.

WooCommerce product reviews with photos, verified purchase and replies

The reviews block replaces the WooCommerce reviews tab and shows at a glance what your customers think.

• Summary with the average, the total and one bar per star level, filters by rating, verified purchase, photos or variant, and sorting by featured, newest, rating or helpfulness.
• Customer photos with an enlarged viewer, plus a YouTube or Vimeo video inside the review.
• Badges for verified purchase, featured review, top reviewer and incentivised review, so nobody wonders where an opinion comes from.
• Your store’s reply appears underneath, and shoppers can vote whether a review was helpful or report anything inappropriate.

A short form that asks for what matters

Leaving feedback takes under a minute: the overall score, three optional aspects, some text and the photos.

• Stars for the overall score and for quality, shipping and value for money; each aspect can be switched off.
• Up to 10 photos per review (3 by default) and a video link, if you allow it.
• Privacy consent checkbox and bot protection without captchas.
• When the customer arrives from the email, the form is already filled in with their name and address, and the review is flagged as a verified purchase.

Emails that ask for the review at the right moment

When an order is marked completed, the plugin schedules the request and, if the customer stays silent, up to two reminders.

• Request after 7 days (or whatever you choose), with the product photo and five stars that open the form with the score already selected.
• First and second reminder with their own delays; the smart reminder holds back when the request was never opened and sends at most one per customer per week.
• Thank-you email with the review coupon inside, plus a notice to the customer when the store replies to their review.
• Editable subject and body, header colour, logo, sender, unsubscribe link, and a Spanish or English version depending on the billing country.

Tracking for every email sent

The tracking tab shows what happened to each request without leaving WordPress.

• Total emails, sent, opened and queued, with the open rate and the conversion rate into reviews.
• Log with the customer, the product, the email type, its status and the send and open dates.
• Filters by type and status, and a link to the order behind each send.
• On the order screen, a box with the status of every product lets you send the request straight away, copy the link or ask via WhatsApp with a message you edit.

Moderation with replies suggested by your AI

All reviews in one list, filterable by status, rating, product, dates and pending reply.

• Approve, reject, feature or delete one by one or in bulk, and add reviews manually.
• Reply with AI button: it drafts an answer in the tone you pick, based on the review, and you check it before it goes live.
• It runs on your own OpenAI, Claude or Gemini key; you choose the model and pay your provider directly.
• Automatic approval from the rating you set, spam words that send a review to the queue, and an email alert for every new review.

Questions and answers on every product

Below the reviews, shoppers ask whatever the description does not cover, and the answer stays visible to everyone.

• Store answers from a dedicated admin page, with pending, answered and rejected questions.
• Answers from customers who already bought the product, with their verified purchase badge.
• Email invitation to past buyers so they can answer, with a limit per question.
• Answered questions are also added to the product’s structured data.

AI summary, per-aspect averages and a photo wall

Your WooCommerce product reviews keep working beyond the list: summary, carousel, gallery and blocks for any page.

• “What customers highlight”: quality, shipping and price averages plus a two- or three-sentence summary written by your AI, refreshed when new reviews arrive.
• Review carousel with a minimum rating and a gallery of customer photos and videos linking to the product.
• Store-wide review wall, best reviews, latest reviews, a badge with the average and a floating pill with the stars.
• Six editor blocks and ten shortcodes for your home page, a landing page or the sidebar.

A dashboard with your reviews in numbers

As soon as you open the plugin you see how your reviews are doing and what still needs attention.

• Average rating, approved, pending and emails sent.
• Star breakdown, top-rated products and the trend over the last six months.
• Sentiment (positive, neutral and negative), email response rate and products that still have no reviews.
• Latest reviews with a direct shortcut to moderation.

Stars on Google and Google Shopping

Every approved review counts in search engines without you touching any code.

• Product, AggregateRating and Review structured data on the product page, FAQPage with the answered questions and VideoObject on reviews with a video.
• XML product review feed (Google format 2.3) for Merchant Center, rebuilt every 12 hours, in line with Google’s review snippet guidelines.
• Review sitemap with the customer photos, added to your robots.txt automatically.
• Stars in the shop listing and under the product title, and the average in Open Graph when the product is shared.

Coupons for reviewers, with a bonus for photos or video

A well-designed incentive multiplies photo reviews without buying opinions.

• Percentage or fixed-amount coupon, with an expiry date (30 days by default) and a usage limit.
• A bigger discount when the review includes a photo or video (15 % by default instead of 10 %).
• Only for verified buyers of the product and from the minimum rating you choose.
• Generated and redeemed coupons on their own page, and the incentivised review badge to stay compliant.

Transparency, privacy and multiple languages

The rules of the game in plain sight, and your customers’ data on your own server.

• Editable public review policy, as an accordion inside the block or through its shortcode, to comply with the Omnibus Directive.
• Personal data exporter and eraser wired into the WordPress privacy tools.
• With EHERO Woo Multilang, every translation of a product shares its reviews, its average and its stars.
• Declared compatible with HPOS and with the block-based cart and checkout.

Ideal for

WooCommerce product reviews carry more weight the more people hesitate before buying. They make the biggest difference in:

📋 System requirements

What version 1.20.1 of the plugin needs.

🛟 Technical support

Email support* at soporte@consultoriaehero.com. The WooCommerce product reviews plugin updates itself from your WordPress dashboard while the licence is active.

⚖️ Comparison: why EHERO Woo Product Reviews?

Two well-known plugins for requesting and displaying reviews in WooCommerce: CusRev (Customer Reviews for WooCommerce) and YITH WooCommerce Advanced Reviews. Here is what each one states on its website, next to what EHERO does with your WooCommerce product reviews.

Data taken from each vendor’s website, October 2026. “Not stated”: it does not appear on their product page, pricing page or FAQ. Both list their prices with VAT on top.

How many sales end without a review? With WooCommerce product reviews that request themselves, every completed order can turn into social proof. Start today for €99.99 a year, VAT not included.

Let your customers sell for you with EHERO Woo Product Reviews.

Looking for more tools for your store? Browse all our WooCommerce plugins or visit the Consultoría EHERO store.

*Support covers incidents, bugs and installation of the plugin; it does not include consulting, custom configurations or bespoke development. Conditions apply.