Professional website maintenance for WordPress and WooCommerce
Professional website maintenance: so your site doesn’t go down on the very day you sell the most
Updates tested before being applied, backups that can actually be restored, downtime monitoring, and five hours a month of technical work. No commitment and a monthly report of what was done.
Why websites that nobody maintains break
Hiring professional website maintenance seems like an optional expense until the day it isn’t. A WordPress site is not a printed brochure: it’s software connected to the internet, with twenty or thirty third-party pieces that update on their own. When nobody watches them, failure doesn’t come gradually. It comes all at once, and almost always at the worst possible moment.
Blind updates
A plugin updates itself, clashes with another one, and the store stops letting customers complete checkout. Nobody notices until a customer writes in, if they even write in.
Backups that can’t be restored
Almost everyone has backups. Very few people have tried restoring them. A backup that hasn’t been tested isn’t a backup: it’s a folder.
Open doors
Most compromised websites aren’t attacked by anyone in particular: they’re found by a robot that scans old versions with known and published flaws.
Slowness that costs sales
The database gets bloated, images are too heavy, and the site loses speed. Google measures it with Core Web Vitals and takes it into account for rankings.
How much a day down costs you
Before talking about fees, it’s worth putting the other number on the table. Check what matches your case and you’ll see how many months of maintenance it equals:
Indicative figures from real interventions, not a rate card. The calculation on the right translates that cost into months of maintenance, so you can see it in the same unit. And it doesn’t include the part that hurts most: the sales that didn’t happen while the site was down.
What professional website maintenance includes
Professional website maintenance is not “we check that everything is fine.” This is what gets done, and it’s written down in each month’s report:
Tested updates
The core, plugins, and theme are updated first on a staging copy. If anything clashes, it gets resolved there and your site never notices.
Backups that are tested
Daily automatic backups stored off-server, with verified restoration. We know they work because we restore them, not because the dashboard says so.
Downtime monitoring
Checks every few minutes. If the site stops responding, we find out first, not your customer.
Up-to-date security
Vulnerable versions detected and patched, access reviewed, and cleanup if anything slips through.
Performance
Clean database, proper caching, and optimized images. The site doesn’t slowly degrade on its own.
Five hours of work
For real changes: a text, a new page, a store adjustment. They aren’t wasted on checking; they’re used on what you ask for.
How we work each month
- Initial review · the first week
We look at what you have: versions, abandoned plugins, existing backups, speed, and security holes. You get a report separating urgent issues from what can wait.
- Getting up to date
We resolve the urgent issues before settling into routine. It makes no sense to start maintaining a site that’s already broken.
- Monthly routine
Tested updates, verified backups, monitoring, and your five hours. Each month you receive a report of what was done and what was detected.
- When something fails
We deal with it. Downtime and critical errors take priority over any other task that month.
Who is this service for?
Not every website needs professional website maintenance every month, and saying that upfront saves both sides a headache. These are the ones that do:
Online stores
If the site takes payments, every hour down is money lost. And WooCommerce has more moving parts than a corporate website: payment gateways, shipping carriers, syncs.
Websites that generate leads
Forms, quotes, bookings. If the form stops sending and nobody tests it, the site looks like it’s working while you silently lose contacts.
Companies without IT staff
Someone in-house acts as firefighter when something breaks. That person has another job and shouldn’t be staring at error logs.
Older websites
Plugins nobody updates anymore, a theme bought in 2019, a bloated database. The older it is, the cheaper it is to maintain than to rescue.
If your site is a static page that doesn’t take payments or capture leads and you only touch it once a year, you probably don’t need this. We’ll tell you in the initial review.
Three things we almost always find
These aren’t made-up sales examples: they’re the three findings that repeat most often when we open a site that hasn’t been maintained for a while.
- Backups that aren’t useful
The hosting panel says there are daily backups. When trying to restore one, it turns out it only saved the files and not the database, or retention was two days and the problem started two weeks ago.
- Plugins abandoned by their author
Installed years ago, still active, and nobody updates them anymore. They’re the most common entry point, and there’s almost always a maintained replacement that does the same thing.
- Automatic updates without a safety net
WordPress updates itself, and one day an update clashes with the theme. Without a staging environment or a recent backup, the fix is done live with the store closed.
What we work with
We maintain what we know deeply, because that’s where we can truly respond:
- WordPress
- WooCommerce
- Bricks
- Elementor
- Gutenberg
- Multilingual
- Hosting with cPanel or Plesk
- Own servers
If your site is PrestaShop, we maintain that too, although the scope changes a bit: write to us and we’ll define it.
What’s included and what isn’t
Written from day one, which is how arguments are avoided.
Included
- Core, plugin, and theme updates, tested beforehand
- Daily off-site backups, with verified restoration
- Downtime monitoring and proactive alerts
- Security review and patching of vulnerable versions
- Database, cache, and image optimization
- Five monthly hours of technical work at your discretion
- Monthly report of what was done and what was detected
- Priority support for downtime and critical errors
Not included
- Third-party plugin licenses and hosting costs
- Full redesign or template change
- Development of new features beyond the month’s hours
- Migration to another platform
- Content writing and marketing campaigns
- Incidents caused by third parties with server access
Professional website maintenance price
five hours of work included · no commitment · monthly report
One single fee, no surprises, and no one-year contract. If you don’t use the hours in a given month, they don’t roll over, because what you’re paying for isn’t loose hours: it’s the site being monitored, updated, and backed up properly.
- No commitment
- Written monthly report
- Downtime and critical errors first
- WordPress and WooCommerce
Frequently asked questions
What’s the difference between this and what my hosting already does?
Hosting maintains the server: that the machine is on and updated. What runs on top of it —WordPress, your plugins, your theme, your store— nobody touches. Most broken sites that come to us are on perfectly healthy hosting.
What if I don’t need the five hours in a given month?
They don’t roll over, and it’s honest to say that before hiring. What you pay each month isn’t five loose hours: it’s someone watching, testing updates, and checking that backups restore properly. The hours are what’s left after that.
Do you work on websites you didn’t build?
Yes, that’s the most common case. We start with an initial review to see what’s underneath. If we find something that needs fixing before entering routine, we tell you with its budget and you decide.
What happens if the site goes down on a Sunday?
Monitoring doesn’t rest and downtime takes priority over any other task. What we don’t sell is a 24/7 on-call service with contractually guaranteed response times: that’s another product and costs differently.
Can I cancel whenever I want?
Yes, there’s no commitment. And if you leave, you take your backups and the report of what was done.
Let’s talk about your website
If you’re considering hiring professional website maintenance, tell us what you have and we’ll tell you what we find. The initial review is the first thing we do, and from it comes a report that is yours whether you hire us or not.